Privacy Policy

Chhatraprabodhan Educational App

Last Updated: April 16, 2026

            Important: This privacy policy describes how we collect, use, and protect your personal information. By using the Chhatraprabodhan app, you agree to the terms of this privacy policy.
        

1. Information We Collect

1.1 Personal Information

Account Information: Name, email address, phone number, WhatsApp number, age, city, and username when you register
Subscription Details: Subscription type (Free/Paid), start date, end date, and language preferences
Payment Information: Subscription payment response data (processed securely through third-party payment gateways)

1.2 Automatically Collected Information

Device Identifier: Device ID (push notification token) for sending app notifications
Login Timestamps: Record of login date and time for security purposes

2. How We Use Your Information

To provide educational content and user authentication
To process and manage subscription payments
To personalize your learning experience
To communicate important updates and notifications
To improve and optimize app functionality
To maintain security and prevent fraud

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

Payment processing (Easebuzz or similar)
Cloud storage and content delivery
Push notification services

3.2 Legal Requirements

We may disclose information when required by law, court order, or government regulation.

3.3 We Do NOT Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption
We use HTTPS/TLS protocol for all data transmission
Regular security audits are conducted to ensure data protection
Access to personal data is restricted to authorized personnel only

5. User Rights

5.1 Access and Control

You have the right to:

Correct: Update or correct inaccurate personal information
Delete: Request deletion of your account and personal data

5.2 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

6. Children's Privacy

Our app is designed for users of all ages. However, we do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

7. Third-Party Links

Our app may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the app after such changes constitutes acceptance of the new policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Email: support@chhatraprabodhan.org

Website: https://chhatraprabodhan.org

App Support: Through the app's built-in support feature